Accessibility Statement for LearnSphere

LearnSphere is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually working to improve the accessibility of our website and online learning platform to provide equal access to information and services.

Our Commitment to Accessibility

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides guidelines for making web content more accessible to a wide range of people with disabilities. These guidelines address issues such as:

• Providing text alternatives for non-text content.
• Ensuring sufficient color contrast.
• Making content adaptable and available in different formats.
• Making content operable through various input methods.
• Ensuring content is understandable and navigable.
• Using clear and simple language.

Accessibility Features

To enhance the accessibility of LearnSphere, we have implemented the following features:

• Semantic HTML: We use semantic HTML elements to provide a clear structure and meaning to our content, making it easier for assistive technologies to interpret and navigate.
• Alternative Text: All images and other non-text content have descriptive alternative text, allowing users with visual impairments to understand the content. For example:
• Keyboard Navigation: Our website can be navigated using a keyboard alone, without the need for a mouse.
• Color Contrast: We have ensured sufficient color contrast between text and background colors to make content easier to read for users with low vision.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality.
• Screen Reader Compatibility: Our website is designed to be compatible with screen readers, allowing users with visual impairments to access content effectively.
• Clear and Consistent Navigation: We have provided a clear and consistent navigation structure to help users easily find the information they need.
• Forms Accessibility: All forms are designed with clear labels and instructions, making them easier for users with disabilities to complete.
• Video Captions and Transcripts: All video content includes captions and transcripts, providing alternative ways for users to access the information.

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continuously improving the accessibility of LearnSphere. We regularly review our website and online learning platform, conduct accessibility audits, and incorporate user feedback to identify and address accessibility issues.

Our team, led by Accessibility Officer Eleanor Vance, is dedicated to staying up-to-date with the latest accessibility standards and best practices. We provide ongoing training to our staff to ensure that they are equipped to create accessible content and design accessible user interfaces.

Assistive Technologies Testing

LearnSphere regularly tests its website and platform with a range of assistive technologies to ensure compatibility and usability. Some of the assistive technologies we test with include:

• Screen Readers: NVDA, JAWS, VoiceOver
• Screen Magnifiers: ZoomText, MAGic
• Speech Recognition Software: Dragon NaturallySpeaking

This testing helps us identify and address any issues that may arise when users with disabilities access our content and features using these technologies.

Accessibility Conformance Report

We are working towards providing a detailed Accessibility Conformance Report (ACR) based on the WCAG 2.1 AA guidelines. This report will outline the specific accessibility features of our website and the extent to which we meet the WCAG criteria.

The ACR will be regularly updated to reflect our ongoing efforts to improve accessibility and will be available for download on this page.

Third-Party Content

LearnSphere may include content from third-party providers, such as embedded videos or social media feeds. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage third-party providers to adhere to accessibility guidelines and provide accessible content whenever possible.

Requesting Accessibility Assistance

We are here to help. If you have difficulty accessing any part of the LearnSphere website or platform, or if you have any feedback or suggestions for improving accessibility, please do not hesitate to contact us. Our dedicated accessibility support team, managed by David Miller, is available to assist you with any accessibility-related issues.

You can contact us through the following methods:

• Email: accessibility@learnsphere.com
• Phone: (555) 123-4567
• Contact Form: Visit our Contact Page

We will respond to your inquiry as quickly as possible and provide you with the assistance you need.

Feedback and Contact Information

We welcome your feedback on the accessibility of LearnSphere. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@learnsphere.com
• Phone: (555) 987-6543
• Mailing Address: LearnSphere Accessibility Team, 123 Education Lane, Anytown, USA

Reporting Accessibility Issues

If you encounter any accessibility issues while using LearnSphere, please provide us with as much detail as possible, including:

• The specific URL or page where you encountered the issue.
• A description of the problem you experienced.
• The assistive technology you were using (e.g., screen reader, screen magnifier).
• Your operating system and browser.

This information will help us investigate the issue and take appropriate action to resolve it.

Compliance Table

The following table outlines our compliance with key accessibility standards and guidelines:

Accessibility Compliance Overview

Standard/Guideline	Compliance Level	Status
WCAG 2.1 Level AA	Level AA	In Progress
Section 508	Compliant	Ongoing
EN 301 549	Conforming	Planned

Formal Complaints

If you are not satisfied with our response to your accessibility inquiry, you may file a formal complaint with our accessibility department. To file a formal complaint, please submit a written statement outlining the nature of your complaint and any supporting documentation. We will investigate your complaint and provide you with a written response within 30 business days.

Please send your formal complaint to:

LearnSphere Accessibility Department
123 Education Lane
Anytown, USA